“An important component of a client’s system failed on a Monday. Omnidian alerted us that day. The manufacturer didn’t detect the problem, and neither did the homeowner. By Tuesday the problem was already being solved. It’s so great that we can now offer this level of peace of mind to our system owners.”PV Squared
How we help residential installers
*Source: www.getthereferral.com
Performance Assurance
We manage over 170,000 residential solar systems nationwide. Our Dealer Program allows you to include Omnidian Performance Assurance with every new system. And with our Fleet Operations Program, we will manage your existing systems on your behalf.
Reduce Your Operating Expenses
We manage monitoring, false alert filtering, troubleshooting, customer calls, and service dispatch, so your teams can focus on new installations. And for every system with an Omnidian Performance Plan, we’ll even pay you for covered maintenance truck rolls.
95% Energy Guarantee
Include a cash-back year-end energy guarantee that covers the entire year. Many of our Elite Dealers are offering 10-year pre-paid plans with every new system — with terms as short as 12 months. Your customers can renew for less than $15 a month.
Increase Customer Satisfaction
Performance Reports are sent throughout the year to track your customers’ energy generation relative to their year-end cash-back energy guarantee. Customer support is a call or click away with online service requests and live support from solar experts with real-time access to your customers’ system analytics.
Flexible Plans
We have a plan that’s perfectly suited to your business needs. Every plan we offer includes 24/7 professional monitoring, along with a host of other benefits to keep your customers happy and informed.
Turnkey Marketing
Take advantage of professionally designed marketing in your name. Brochures, collateral, and web banners custom designed for your site. After the sale, performance reports keep your brand front and center and increase new customer referrals.
5-Star Service
Our 5-star service ratings are unparalleled in the industry. We pride ourselves on providing not a good, or great, but an amazing customer experience.
Generate No-Cost Referrals
Studies show that 89% of happy customers are willing to provide a referral but only 11% are asked*. Performance Reports in your brand name create the perfect opportunity for satisfied customers to refer a friend — you set the reward level, we forward the referrals at no additional cost to you.
*Source: www.getthereferral.com